What is Voice over Internet Protocol (VoIP)? Is a family of transmission technologies for delivery of voice communications over IP networks such as the Internet or other packet-switched networks.

ShoreTel: IP Phone Tutorial - Part 1 of 2

ShoreTel training instructor, Chris, provides an introductory tutorial to ShoreTel IP Phones, covering tasks including: call answering, transfer, conferencing, holding and basic phone configuration. Learn more about ShoreTel at www.rdc.uk.com...

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