VoIP Monitoring: Poor Voice Quality Costing Companies Customers and Billions of
Service quality assurance solutions for new IP communications provider, Empirix (News - Alert) Inc. , has released the result of a global survey highlighting the hidden costs and consumer impact issues often at the heart of methods of communication organizations deploy to satisfy customers. More...
Fring announces new fringOut mobile VoIP service with 1-cent worldwide calling
Fring added a new mobile VoIP service to its arsenal of mobile calling options. The aptly named fringOut service will allow fring users to call any mobile or landline phone worldwide for as low as 1-cent per minute. More...
Gmail Chat cranks up video-quality
Google's advance into the space traditionally held by IM and VoIP providers continues this week, as the company has announced enhancements to video calling in Gmail Chat. More...
The Listening Company chooses NextiraOne for major expansion and upgrade of its
20 September, 2010. NextiraOne, Europe’s leading expert in communications services, has signed a new contract with existing customer The Listening Company to provide a new state-of-the-art Contact Centre environment at its newly acquired Manchester office. More...
Vantage Technologies names Harry Barfoot Vice President, U.S. Channels
"Harry's focus on the development and execution of a comprehensive channel program will greatly assist us in meeting our business objectives," commented Robert Phelan, President of Vantage Communications. More...
Facebook: "Building phones is just not what we do"
Facebook Sunday denied it is building a phone based on Google Android, squelching reports on the Web that surfaced this weekend about the social networking site's broadening ambitions. More...
Why Michael Harte is worth $4.2 million
This reflects the fact that the entire day to day business of many corporations consists of technology-related transactions. In 2010, banks are essentially just huge batches of datacentre racks with a few branch offices and call centre staff for support. More...
FriendCaller Shows There is Voice Beyond Skype
FriendCaller is a simple and barebones free phone service and in that lies its beauty. In order to make phone calls, you don't need any special software — a 750 kilobyte Java-based soft client downloads and loads up inside a web browser. More...
SDBJ "Calls" Vinculum Communications, Inc. 56th Fastest Growing Company in San Diego
San Diego Business Journal recently awarded Voice over Internet Protocol (VoIP) provider, Vinculum Communications, Inc. , with placement in its list of the top 100 fastest growing private companies in the city. More...
Delta Career Education Corporation Grows With AltiGen's Advanced Call Center Suite
SAN JOSE, CA--(Marketwire - September 16, 2010) - AltiGen® Communications, Inc. (OTCQX: ATGN) (PINKSHEETS: ATGN), the leading provider of integrated Microsoft-based Unified Communications solutions, helps Delta Career Education Corporation maintain fast-paced growth across the country. More...