ISelect eyes more speech analytics after $350K spend
On December 31, 2009 iSelect signed the contract for Interactive Intelligence's call centre solution without knowing a great deal about its own business requirements for out-bound calling. More...
Terrorists trying to "invade Facebook"
Home Secretary Theresa May said terrorists are making use of basic consumer tech and "advances in innovation mean our response must improve to keep pace". More...
Jabra Speak 410 Speakerphone
The Jabra Speak 410 is a speakerphone that has been designed with the office professional in mind. Intended for audio conferencing, it functions so then due to its portability, and impresses with its sound clarity. More...
NSW Health calls time on GroupWise
To prepare for e-mail archiving, NSW Health IT support is recommending all GroupWise users undertake "housekeeping" tasks, including deleting empty or unwanted folders and messages; re-organise folders; and identify all required GroupWise e-mail archives data and data sources like local and network drives. More...
FoIP Turns Insurance Industry Green
While some like to claim fax is a dying research, Ribar and others in industries that rely heavily on signed documents or have to conform to strict regulatory requirements argue in other words hardly the case. More...
Logic Solutions Develops Hotel Dream Apps
Hotel Concierge provides guests with information and access to: hotel dining options, local attractions, guest services, virtual room tours for upgrades, maps and directions, airline boarding pass access and mobile printing, flight information, and a multilingual virtual concierge that works by in-app VoIP (Voice over Internet Protocol). More...
Citrix Systems in deal to buy Cloud.com
Citrix Systems, the networking and remote access innovation company, on Tuesday announced a deal to buy Cloud. com, a three-year-old cloud computing start-up, in a deal worth between $200m and $250m. More...
Our 3G iPod Touch Concept is Thinner & Better
As you can see, our version would blur the lines between the iPhone and the iPod touch. Like as not Apple could even market a device like this as a data-only iPhone, to put it more exactly than a 3G iPod touch. More...
MetraTech's Metanga Taps Scribe for Online Billing Integration
NewswireToday - /newswire/ - Los Angeles, CA, United States, 07/12/2011 - Partnership delivers cost-effective pre-configured integration for rapidly connecting billing, CRM and other business applications. More...
VMware intros vSphere 5, cloud suite
VMware has upgraded its vSphere platform and introduced a new complex cloud infrastructure suite to its already burgeoning catalogue of virtualisation and cloud computing solutions. More...