Indosoft Announces Upgraded Predictive Dialer Technology
Indosoft, a global provider of call center software for Asterisk, has upgraded its predictive dialer innovation based on open source Asterisk. Predictive Dialers are used by outbound call centers in orderto keep their call center agents talking on the phone constantly. More...
The Enterprise Will Be the Next Tablet Battleground
The at once round of tablets aiming at Apple’s iPad won’t necessarily be looking to go toe-to-toe with the device. Instead, these tablets—namely from the likes of Technology in Motion, Samsung and Hewlett-Packard—will be deemed a success if they can keep Apple out of the enterprise. More...
Coca-Cola, Roche improve productivity with voice-directed picking
The session featured David Lewis, IT systems integration principal for Roche and Mike Jacks, senior manager of logistics and transportation systems for Coca-Cola. More...
Senator Mary Jo Fisher on life
And in spite of being not a "nerd", does Fisher use research much herself? The Senator says she used to have a broadband connection at home, nevertheless that these days she tended to rely on her BlackBerry only - adding with a touch of humour that during much of the IT jargon around was on the whole hard to understand sometimes, it wasn't worth worrying about it. More...
Hitachi ID Launches Privileged Access Manager
"Users can access self-service from a full or smartphone web browser, over the telephone and even from a locked-out login screen, and from anywhere, be it a coffee shop or airport departures lounge. More...
Glowpoint Named to Everything Channel's CRN 'Need to Know' List
Glowpoint, Inc. , a leading global provider of cloud-based, managed services for telepresence, video conferencing and collaboration, today announced it has been recognized by Everything Channel's CRN on its "Need To Know" list for the VoIP (Voice over Internet Protocol) and UC markets. More...
The quarter with relatively high expectations
But this time we entered the quarter with relatively high expectations, seen in the high levels of indexes. Nevertheless, while the quarter the Middle East began to burn, and right at the end of the quarter - the last three weeks, which are the most important for research firms in terms of meeting expectations - Japan's important market braked right away, because of the catastrophe. More...
The biggest rumour of all
This is the biggest rumour of all: an iPad 3 mere months afterwards the iPad 2. An unnamed Apple employee says that the iPad 2 was a bit of a rush job, and "the third generation iPad is the one to make a song and dance about. More...
Los routers de voz sobre IP SmartNode de Patton certificados por IBM enriquecen la solucion Lotus Sametime con caracteristicas avanzadas de telefonia
El equipo de voz sobre IP SmartNode™ permite a las grandes empresas controlar los gastos de capital y, a la vez, implementar rápidamente las comunicaciones unificadas integrando los sistemas telefónicos PBX (Private -Automatic- Branch Exchange) existentes y las conexiones PSTN con la plataforma Lotus Sametime de IBM. More...
Tape Storage in the Age of Clouds
The latest death rumor was that faster, more efficient and increasingly capacity-intensive disk solutions had when all is said and done made linear storage obsolete. More...