
Amazon Web Services Community AMIs
The telco's director of customer service and experience, Cormac Hodgkinson, said what was most important to Vodafone was the experience of its clients on its network. On that front, the executive said, the telco had made a great deal of progress, with an 18 percent improvement in dropped calls and a 66 percent increase in data reliability since January.
" During we for all that have more to do, we have seen a significant reduction in customer calls about network issues," said Hodgkinson.
"The 49 sites where we have replaced equipment with new innovation are leading the way in terms of our site performance, and customer satisfaction has risen in that area," said Hodgkinson. The Huawei replacement program will now occur "concurrently around the country" in each state, according to Vodafone's statement, with Canberra and Perth being the first metropolitan areas to receive the upgrades over the at once few months.
The network upgrades come as Vodafone is currently attempting to rejuvenate its reputation in the Australian marketplace. The company experienced a tsunami of complaints from clients over the closing months of 2010 and the first few months of 2011, as its network struggled to cope with customer demand and suffered a constant series of drop-outs and poor coverage.
AVG Technologies, a leading provider of internet and mobile security, has announced free anti-virus innovation for Amazon EC2 users. The preconfigured software bundled within an Amazon Machine Image is now available on the Amazon Web Services Community AMIs list, free for everyone to download and use.
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