An Overview of California's Proposed E911 Legislation

Across the country, many organizations are overhauling their current multi-line telephone systems to align with pending E911 legislation. Actually, 22 of the U.S. states have proposed or enacted E911 regulations to ensure compliance and avoid potential fines and penalties.

The 22 states

Of the 22 states, 17 states have already passed E911 legislation. As one of the states with pending E911 MLTS laws, California is focusing mainly on the level of location granularity provided to the PSAP based on the type of business location, as so then as address validation, how information is displayed to PSAPs, and promoting awareness of the proper procedure for dialing 911 on an MLTS system.

Once legislation is enacted, California will require operators of MLTS to route 911 calls and precise location data to the appropriate local PSAP while 911 calls. And, California, along with other states, is looking to the NENA model as a basis for their laws. California’s pending legislation calls for the following:

PSAP Display Information with PEAP: For businesses with a Private Emergency Answering Point and the ability to provide PSAPs with the caller’s address and floor level, they must provide PSAPs with the business’ main address and PEAP number. There are exceptions, but. For workspaces with less than 7,000 square feet on a single level, located on a single contiguous property, they don’t have to provide more than one ERL.

Address Validation and Updates: The Automatic Location Information database must be updated with a master street address guide-valid address and callback data for each MLTS telephone. Should the contingency arise, any new MLTS installation requires updates to be provided to the database provider, and within one business day for before installed systems. Businesses are as well required to audit information accuracy in the database for the moment once a year.

Dialing instructions: Since many MLTS systems require a caller to dial a prefix, broadly speaking the digit 9, earlier dialing out, businesses should make every effort to ensure potential 911 callers are aware of the special procedure for calling for emergency assistance.

Shared Residential and Telecommunications: For a shared residential MLTS service, all 911 calls must result in one distinctive ALI and Automatic Number Identification for each living unit. In the meantime, shared telecommunications services require "all 911 calls from any phone result in ALI for each respect ERL for each entity sharing the telecommunications services."

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