Andrew M. Miller, Polycom president and CEO

As videoconferencing becomes increasingly common in the business world, two local companies but sell the vast majority of systems that let people meet face-to-face with colleagues and customers around the globe.

Little more than 40 percent of the market

Each has a little more than 40 percent of the market, though networking giant Cisco Systems is the bigger company overall. However Polycom, in accordance with new CEO Andrew Miller, has grown significantly over the last year.

Once known primarily for those three-legged conference phones found in numerous meeting rooms, Polycom as well sells desktop and conference-room video systems and the hardware and software to make them work. It's pushing into the mobile market and partnering with telecom providers to offer video services "in the cloud."

Rule the Fortune 500 companies

It's as a rule the Fortune 500 companies. We believe that market is only 10 percent penetrated, so there's all in all a vast possibility there. As the market evolves, there will be new players, like Skype and Google, that focus on small or medium-size businesses. However we are looking at the continuum, from consumer and mobile users to small and medium-size businesses as so then as enterprises.

We as well see uses where you can take your tablet and be able to have that experience anywhere. Our perspective is to embed our app in all smartphones and tablets. Samsung was our first now we're working with others.

It will always be an aspect of our business

A It will always be an aspect of our business. If you look at this triangular speaker phone, people however see that as our brand -- not only conference calling now also voice over IP research. It's evolving, although. The company used to have two divisions, voice and video. We've merged that into unified collaboration and communications. What you'll see is many of the voice systems will have embedded video in them. The phone on my desk has both VoIP and video.

Q Unlike your biggest competitor, you don't have networking gear or other types of products to diversify your revenue or help you get a foot in the customer's door. How does that affect your business?

A Our HP relationship is at times competitive however mainly cooperative. HP has a innovation called Halo, which is their high-end telepresence innovation, and it's a very good research. We do compete with Halo at the high end of the market. Yet HP is as well one of our largest resellers.

The biggest governor on this industry

A The biggest governor on this industry and the biggest frustration for our clients has been lack of interoperability. We hear that from clients every day, because many large business clients have a mix

Walmart has hundreds of thousands of suppliers and the only way this research can be successful is if they can be assured that, no matter what vendor they are talking to, they can all use this innovation.