Aussie speech recognition takes global telco stage

Melbourne-based speech recognition software company, Inference Communications, is looking to ramp up its expansion into the US thanks to a supply deal with VoIP (Voice over Internet Protocol) giant BroadSoft.

Australia has produced another exporter of speech recognition and IVR research in Holly Connects, which was acquired by West Corporation before this year.

"Our software is simple to install on standard hardware running Linux," she said. "We deploy remotely to clients in the US and can integrate with any telephone system."

The company

The company was born out of licensed research from the Telstra labs "Sol Trujillo closed down in 2004 and 2005" and it commercialised the core development capability and built a framework around the innovation.

"More of our engagements are with people getting more adventurous with speech as the user acceptance is growing. About 70 per cent of our business is custom systems."

McCarthy said the speech recognition innovation is language independent, which removes the need to have a developer that speaks the language.

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