BodyTech Contracts TelOnline to Enhance their Internal and External IP Telephony Communications System

BodyTech contracts TelOnline to enhance their internal and external telephony communications system. With the implementation of IP telephony solutions, BodyTech began its migration phone platform analogous to cutting-edge IP innovation, with which it has achieved considerable savings in voice communications between headquarters in Colombia and in the near future fully integrated national services with branches in Peru and Chile.Bogota, Colombia October 25, 2011

Switchvox SMS AA355 is a rack mountable unified communications solution that gives businesses the ability to improve office communications at a price they can afford. It is designed for businesses that want an economical, high performance, full featured IP PBX (Private -Automatic- Branch Exchange). This appliance has built in hardware redundancy. It supports up to 400 users and up to 75 concurrent calls. This system includes call queues, call recording, conferencing, chat, video and presence, all in a single system. It is easy to set up and manage. It has real time Switchboard for every user. It can be managed through web interface and through smart phones like Blackberry, iPhone & Android. It can be used with a company's existing SIP telephones and hardware, resulting in lower costs than with a traditional business phone system. TelOnline offers ideal solutions for businesses seeking a full feature set and powerful functionality.

BodyTech IT manager Cristian Camilo Reyes said they choose TelOnline, because “Afterwards evaluating different proposals and bidders, taking into account the experience of similar implementations at other companies and analyzing the cost benefit of the solution, it was determined to count as an ally for this telephony communication system implementation TelOnline.”

The implementation of IP telephony solutions

“With the implementation of IP telephony solutions, BodyTech began its migration phone platform analogous to cutting-edge IP research, with which it has achieved considerable savings in voice communications between headquarters and in the near future fully integrated national services with branches in Peru. BodyTech has more control over incoming calls to Call Center, manage operational reports and thereby furthermore improve the service provided to member with integrated Contact Center solutions,” says Reyes.

“Our goal is to provide Colombia and Latin America countries the possibility to select the right products and solutions for their company, allowing them to choose their VoIP (Voice over Internet Protocol) research and apply it to help grow their business and get the highest return on investment. BodyTech awarding this contract to TelOnline is then on its way to achieving that goal”, said President Juan Carlos Castañeda.    

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