Broadcore Adds Voicemail Transcription to Unified Communications Services

Broadcore, a national provider of all-in-one business communications service with comprehensive client support, today announced it has added Voicemail Transcription service to its suite of business class Unified Communications services. The advanced, fully integrated voicemail transcription service simply converts voicemail message into text and delivers the transcription via email along with the original audio file to the user's email inbox of choice. "Whether users are on their mobile device or at the office, our Voicemail Transcription service enables them to suddenly see who has called and what was said at first sight," said Dean Manzoori, Broadcore EVP of Marketing Strategy. "Just in case, the Caller ID of the caller is included in the email subject line, enabling the recipient to archive or quickly retrieve messages and even forward them to others. This productivity multiplier service allows our customers to respond to their clients faster."

Broadcore leverages industry's best Voicemail transcription engine offered by Ditech Networks. This highly reliable Voicemail Transcription service is provisioned, managed, and supported directly by Broadcore saving customers time and expense related to dealing with third-parties to configure or manage the service.

Broadcore delivers its business class cloud-based voice services from servers housed in highly secure, geographically redundant data centers containing fault-tolerant servers that are load-balanced from server to server. In the unlikely event that one data center is unavailable, communications traffic is automatically routed to other data centers, ensuring business continuity and minimum disruption to business operations.

About Broadcore Broadcore is a provider of hosted unified communications services for businesses. Through an extensible, highly scalable IP communications system, Broadcore offers a unified communications platform for voice, data, and mobility communications across the enterprise and multi-location businesses. Broadcore's solutions allow the enterprise to increase employee productivity, accelerate business processes, and improve customer care through tight integration of dispersed communications endpoints for office, mobile, or call center employees.