Cloud Recording

The Asterisk soft phone platform has become a standard for VoIP (Voice over Internet Protocol) development offering open source architecture the lets companies tailor services to their needs. OrecX’s cloud recording software is based on the model and recently TMC had an possibility to speak with the company at Astricon about its belief in the open-source computing and its plans for the future.

The Oreka project on sourceforge

OrecX manages the Oreka project on sourceforge, and has been a vocal proponent for open-source projects like Asterisk which it has partnered with in providing a more complete solution. OrecX co-founder Bruce Kaskey said, "Asterisk clients came to OrecX asking us to build a call center grade recording system that passively records voice traffic. By passively recording voice traffic Oreka has no impact on load balance, which gives Asterisk users flexibility when growing their business." the software is so light that OrecX boasts it can be installed anywhere in the world within 45 minutes.

The Asterisk solution has grown so much in its 12 years of existence that it now rivals enterprise telephony providers like Cisco and Avaya in adoption. Driving that growth are clients that demand the flexibility that open-source software provides. Kaskey said, "Clients are looking for flexible choices which help drive revenue and decrease infrastructure costs. Asterisk gives you choices. Why use proprietary systems that drive your cost of ownership up?"

The latest in communications

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