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VoIP is an internet-based system; you can track and manage your system from your computer. Most VoIP (Voice over Internet Protocol) systems allow you to track call volume and call time fairly easily- a feature that can be especially helpful for businesses that bill customers hourly or for time spent on the phone.

Cost savings is the number-one reason most people switch from a traditional phone service to VoIP. Companies or businesses can save big, too- using a VoIP service, you can virtually eliminate the equipment and maintenance charges that go along with owning a traditional on-site phone system. VoIP as well allows users to take advantage of advanced features only available on internet-based phone systems. Features like online call monitoring, and online phone system access to add or configure extensions are as well available with VoIP systems.