CTI Group's SmartRecord

INDIANAPOLIS, IN--(Marketwire - August 13, 2010) -  CTI Group (Holdings) Inc. (OTCBB: CTIG), an international provider of enterprise communications management software and services, carrier class voice over internet protocol (VoIP) management applications, enterprise and carrier class call recording solutions and electronic invoice processing and management (EIM), today announced that its award-winning call recording solution SmartRecord® has received certification for integration with the Avaya Aura IP communications platform. By delivering SmartRecord® alongside Avaya Aura, Avaya resellers will be able to offer a web-based, highly scalable and multi-tenant call recording platform that is able to operate in virtualized (VM) environments.

By integrating SmartRecord® with Proteus, CTI Group's call accounting and reporting tool, resellers will be able to offer their customers a complete unified communications (UC) solution. The integration of these applications provides organizations with the business intelligence (BI) and business process management (BPM) tools required to optimize its UC system's efficiency. In addition, this certification will open up a wider range of cost effective value-add opportunities which will lead to increased profit margins while reducing customer churn.

John Birbeck, President and CEO of CTI Group, commented: "The integration with Avaya Aura expands our ability to serve carriers and large enterprises which have a growing requirement for a multi-switch, multi-platform centralized recording environment. When integrated with Avaya Aura, the CTI Group tele-management application suite delivers an integrated workflow solution designed to support the daily business processes of Avaya's customers at the desktop level. This certification exemplifies CTI Group's full commitment to developing our relationship with Avaya, our Avaya channel partners and our product portfolio."

About CTI Group CTI Group (Holdings) Inc. is an international provider of electronic invoice processing and management, enterprise communications management software and services solutions, and carrier class voice over internet protocol (VoIP) management applications. CTI Group's SmartBill®, SmartRecord® and Proteus® product suites offer a full array of solutions for traffic analysis, post-billing call analysis, customer care and call recording. CTI Group's products are used by some of the top service providers in North America and the United Kingdom, and play a trusted role in managing telephony costs at major corporations internationally. Headquartered in Indianapolis, CTI Group maintains overseas offices in London and Blackburn, UK. For more information, please visit CTI Group's website at www.ctigroup.com.

Safe Harbor Statement This release may contain "forward-looking" statements. Examples of forward-looking statements include, but are not limited to: (a) projections of revenue, capital expenditures, growth, prospects, dividends, capital structure and other financial matters; (b) statements of plans and objectives of CTI Group or its management or Board of Directors; (c) statements of future economic performance; (d) statements of assumptions underlying other statements and statements about CTI Group and its business relating to the future; and (e) any statements using the words "could", "should", "anticipate", "expect", "may", "project", "intend", "will", "believe" or similar expressions. CTI Group's ability to predict projected results or the effect of events on CTI Group's operating results is inherently uncertain. Forward-looking statements involve a number of risks, uncertainties and other factors that could cause actual results to differ materially from those discussed in this document. These factors include, but are not limited to: effects of current economic crisis, ability to attract and retain customers to purchase its products, ability to develop or launch new software products, technological advances by third parties and competition, ability to protect the Company's patented technology, ability to obtain settlements in connection with its patent enforcement activities and risks described in CTI Group's annual report on Form 10-K for the year ended December 31, 2009. Readers are referred to documents filed by CTI Group with the U.S. Securities and Exchange Commission, including the Form 10-K for its most year ended December 31, 2009.

Media Contact: Jason Dempsey Livewire PR Tel: +44 (0)20 8339 7440 Email: jason.dempsey@livewirepr.com Website: www.livewirepr.com/newsroom.html CTI Group contact details: CTI Group (Holdings), Incorporated 333 North Alabama Street Suite 240 Indianapolis, IN 46204-1767 USA Tel: +1 (317) 262-4666 Fax: +1 (317) 262-4849 Email: info@ctigroup.com CTI Group EMEA Daisyfield Business Centre Appleby Street Blackburn United Kingdom BB1 3BL Tel: +44 (0) 1254 291500 Fax: +44 (0) 1254 291504 Email: info@ctigroupuk.com