CTI Group to Introduce Next Generation of Telemanagement Applications

CTI Group Inc., an international provider of enterprise communications management software and services, carrier class voice over internet protocol management applications, enterprise and carrier class call recording solutions and electronic invoice processing and management, today announced that it will be introducing the latest advancements in its call recording and call accounting solutions at the Unified Communications Expo in London. Designed to meet the increasing demand for business intelligence tools engineered for virtualized and VoIP platforms, visitors to Stand 211 will be able to view live demonstrations of CTI Group's SmartRecord® call recorder and Proteus® call accounting solution.

The award winning SmartRecord is a VMware ready solution which is certified on BroadSoft's BroadWorks UC platform, the Avaya Aura IP communications platform as then as Cisco's Unified Communications Manager. Should the contingency arise to helping organizations in the finance, government, contact center and insurance sectors meet their regulatory and compliance requirements, SmartRecord provides a number of significant added-value benefits including trend analysis, performance monitoring and enhanced sales and marketing intelligence. It stands out from other call recording applications in a variety of ways, including:

CTI Group's Proteus call accounting application is designed to provide organizations with a clear and consolidated view of the data and information that flows through their business, simultaneously helping to identify areas where costs can be reduced. It simplifies and centralizes reporting, while together allowing proactive monitoring of quality of service via Call Management Records data just as jitter, latency, packet-loss and Mean Opinion Source. By providing transparency of the entire communications system, the feature-rich Proteus helps to deliver cost savings and improved customer interaction in a number of ways including:

Sid Rao, Chief Research Officer of CTI Group, commented: "With the promise of lower costs and improved business process management, we have seen a rapid increase in the demand for UC and virtualized technologies. But, to take full advantage of these evolving communication networks, it is vital that organizations have the tools to monitor, analyze and troubleshoot the performance of these systems. CTI Group has engineered Proteus and SmartRecord to meet these needs as so then as to provide improved business intelligence for any business, regardless of size or industry. Just in case, by deploying call accounting and call recording for their data analysis resourcing, organizations are able to free up staff to focus on their business critical functions."

About CTI GroupCTI Group Inc. is an international provider of electronic invoice processing and management, enterprise communications management software and services solutions, and carrier class voice over internet protocol management applications. CTI Group's SmartBill®, SmartRecord® and Proteus® product suites offer a full array of solutions for traffic analysis, post-billing call analysis, customer care and call recording.

Safe Harbor Statement This release may contain "forward-looking" statements. Examples of forward-looking statements include, nevertheless are not limited to: projections of revenue, capital expenditures, growth, prospects, dividends, capital structure and other financial matters; statements of plans and objectives of CTI Group or its management or Board of Directors; statements of future economic performance; statements of assumptions underlying other statements and statements about CTI Group and its business relating to the future; and any statements using the words "could", "should", "anticipate", "expect", "may", "project", "intend", "will", "believe" or similar expressions. CTI Group's ability to predict projected results or the effect of events on CTI Group's operating results is inherently uncertain. Forward-looking statements involve a number of risks, uncertainties and other factors that could cause actual results to differ materially from those discussed in this document. These factors include, yet are not limited to: effects of current economic crisis, ability to attract and retain clients to purchase its products, ability to develop or launch new software products, technological advances by third parties and competition, ability to protect the Company's patented innovation, ability to obtain settlements in connection with its patent enforcement activities and risks described in CTI Group's annual report on Form 10-K for the year ended December 31, 2009. Readers are referred to documents filed by CTI Group with the U.S. Securities and Exchange Commission, including the Form 10-K for its most year ended December 31, 2009.

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