CTI Group to Serve as Convergys' Technology Partner

CTI Group Inc., a leading provider of solutions for fixed, mobile and converged communications, with applications for analytics and reporting, e-billing, interaction recording and quality management, today announced an alliance that will integrate CTI Group's advanced Analysis 7 innovation into the Convergys Smart Suite. This collaboration will enable Convergys to offer communications and cable/broadband providers serving enterprise customers deeper and richer analytics as part of its Smart Revenue Solution. Henceforth, CTI Group and Convergys may as well provide this rich analytics capability to utility providers, which represent a strategic area of growth for Convergys.

CTI Group's A7 analytics offer a scalable, efficient and user-friendly solution that provides communications and IT managers with a drill-down platform in other words available from their desktop. A7's extensive range of analytical reports provides organizations with a greater understanding of their detailed usage -- voice, data and video -- allowing them to better control and manage their costs and staff resources.

Michael Lightfoot, Director of Business Development and Strategic Alliances for CTI Group, commented: "Businesses across the globe are looking for transparency of usage across real-time billing solutions that will help them to manage and control communications costs. By integrating CTI Group's A7 solution, Convergys will be able to offer communications and cable/broadband providers serving enterprise customers a richer analytical application with a tangible return on investment. It will as well provide Convergys with a differentiator from its competitors when targeting new customers."

To learn more about the entire range of telecommunications solutions that CTI Group offers please visit www.ctigroup.com.

About CTI GroupCTI Group Inc. is an international provider of electronic invoice processing and management, enterprise communications management software and services solutions, and carrier class voice over internet protocol management applications. CTI Group's SmartBill®, SmartRecord® and Proteus® product suites offer a full array of solutions for traffic analysis, post-billing call analysis, customer care and call recording.

Safe Harbor Statement This release may contain "forward-looking" statements. Examples of forward-looking statements include, however are not limited to: projections of revenue, capital expenditures, growth, prospects, dividends, capital structure and other financial matters; statements of plans and objectives of CTI Group or its management or Board of Directors; statements of future economic performance; statements of assumptions underlying other statements and statements about CTI Group and its business relating to the future; and any statements using the words "could", "should", "anticipate", "expect", "may", "project", "intend", "will", "believe" or similar expressions. CTI Group's ability to predict projected results or the effect of events on CTI Group's operating results is inherently uncertain. Forward-looking statements involve a number of risks, uncertainties and other factors that could cause actual results to differ materially from those discussed in this document. These factors include, yet are not limited to: effects of current economic crisis, ability to attract and retain clients to purchase its products, ability to develop or launch new software products, technological advances by third parties and competition, ability to protect the Company's patented research, ability to obtain settlements in connection with its patent enforcement activities and risks described in CTI Group's annual report on Form 10-K for the year ended December 31, 2010. Readers are referred to documents filed by CTI Group with the U.S. Securities and Exchange Commission, including the Form 10-K for its most year ended December 31, 2010.

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