Customer Relationship Management

Verizon and SAP America are supposed to deliver SAP's Customer Relationship Management rapid-deployment solution to enterprise workers through Verizon's Computing as a Service cloud.

Verizon launched an application management service a year ago January that offers enterprises end-to-end management of SAP applications and delivery platforms with custom service-level guarantees that extend beyond server and application availability to include transaction and business-process metrics.

Maureen O'Gara the most read innovation reporter for the past 20 years, is the Cloud Computing and Virtualization News Desk editor of SYS-CON Media. She is the publisher of famous "Billygrams" and the editor-in-chief of "Client/Server News" for more than a decade. One of the most respected innovation reporters in the business, Maureen can be reached by email at maureen(at)sys-con.com or paperboy(at)g2news.com, and by phone at 516 759-7025. Twitter: @MaureenOGara