Decline in Global Outsourcing Benefits Rural America

Advisory firm TPI had some very good news for business process outsourcing providers with rural America delivery locations when it announced that there had been a positive shift in global outsourcing.

"With rural American delivery locations, Caleris can exceed offshore quality and compete on a true cost per call and more U.S. businesses are realizing they can achieve better results without shipping the jobs overseas," said Sheldon Ohringer, co-founder of Caleris, in a press release.

Earlier this year Caleris and other BPO firms reported double-digit growth in operations and staffing over the past few years. Access to an educated workforce, affordable cost of living, and high-speed Internet connections in the country have all been responsible for such growth.