DSCI Expands iPBX Service to Include iPBX SIP Trunking

DSCI Corporation, Inc., the leading Internet Telephony Service Provider (ITSP) in New England, has added iPBX SIP Trunking to its iPBX Hosted Communications Service offerings. iPBX SIP Trunking sends voice traffic from a premise-based phone system over the same connection used for data, eliminating the need for separate voice access. iPBX voice-over-IP calling features are overlaid on the existing system to provide bundled usage, extension dialing between sites, and support for remote users. The service is completely flexible. Adding capacity or transitioning to a fully-hosted service is easy at any time. It also allows an enterprise to mix hosted iPBX with iPBX SIP Trunking, as illustrated in the accompanying diagram.

"iPBX SIP Trunking is an ideal solution for the enterprise with a PBX or other premise-based phone system that has not yet reached end-of-life, but is limiting business operations through lack of VoIP features," explains Jeff Kubick, DSCI's VP of Marketing. "With iPBX SIP Trunking, those features become available now without an expensive 'forklift' replacement of the whole system."

Cost-saving solution

iPBX SIP Trunking is a cost-saving solution, not only because it utilizes the current phone system, but because multiple offices can share trunk capacity and calls between sites are free. Additional services available with iPBX SIP Trunking include auto attendants, hunt groups, call recording, and support for remote users. Current user add-ons include a Bria softphone and iPBX Anywhere which lets calls transfer back and forth between a cell phone just as if it was the user's desk phone. Other group and individual user enhancements are planned for roll-out over the next year.

In this diagram, iPBX SIP Trunking is employed at both the Main Office and one Branch Office utilizing the existing PBX phone systems already in place. At the other branch office and at the teleworker's site, a fully-hosted iPBX solution is utilized. All sites are part of the same iPBX group and can extension-dial any user in the group.