Edgewater Networks Introduces EdgeView Version 10.5 for Call Monitoring

Edgewater Networks, Inc., which develops networking and security products that ensure the secure and reliable delivery of IP-based voice recording and video for service providers and enterprises, has introduced EdgeView VoIP Support System software version 10.5, which includes enhancements that reduce operating expense for network operators and improve end-user satisfaction.

The EdgeView VoIP Support System is used

Officials with Edgewater said that the EdgeView VoIP Support System is used by service providers and enterprise organizations that maintain and manage converged voice and data networks.

Company officials said that EdgeView provides visibility into VoIP call quality performance, auto-provisioning of IP phones, simplified device administration and ongoing VoIP network monitoring.

EdgeView software version 10.5, company officials said, delivers major enhancements including support for VoIP call quality statistics from Aastra and Polycom (News - Alert) IP phones.

Network operators can retrieve call quality statistics directly from the IP phones as well as from all of the EdgeMarc monitoring points in the network with a single integrated view.

According to company officials, the ability to compare device backup configuration files has been extended to Edgewater Networks’ (News - Alert) EdgeConnect Managed Power over Ethernet Switches and 3rd party IP Phones being managed by the EdgeView VoIP Support System.

The current running configurations of EdgeMarcs

This feature enables network operators to compare known working configurations with the current running configurations of EdgeMarcs, EdgeConnects and IP phones to quickly determine if a new configuration has caused problems.

Company officials said that EdgeMarc Enterprise Session Border Controllers, EdgeConnect Managed PoE Switches and the EdgeView VoIP Support System are a part of a comprehensive solution from Edgewater Networks that connect, protect, optimize and monitor converged voice, video and data networks for service providers and enterprises.