GVT Receives Frost & Sullivan Best Practices Award

SAO PAULO, Nov. 30, 2010 /PRNewswire/ -- Global Village Telecom (GVT), a fast-growing national broadband and fixed telephony company in the Brazilian telecommunications industry, has been presented with Frost & Sullivan's Latin America 2010 Best Practices Award. This prestigious award recognizes GVT's accomplishments in the Data Communications Market.

The Excellence in Product Differentiation Award

For the Excellence in Product Differentiation Award, Frost & Sullivan used several criteria to benchmark GVT's performance against key competitors: quality of Data services delivered, customization, match to target market needs, and brand perception of the uniqueness of the product. As enterprises are willing to have a single provider for all their communications and technology needs, carriers have to ensure they can manage much more than connectivity, and provide a complete, integrated, convergent solution that solves the ultimate problem of every client.

"Our unique and rigorous approach to research provides a 360 degree view of industry challenges and key trends, and found GVT to have a proven ability to deliver excellence and best practices as a leader in Data Communications Market for Latin America," said Frost & Sullivan Industry Manager, Jose Roberto Mavignier. "We hope that this recognition will inspire and influence investors, customers and employees alike."

GVT is the only company in Brazil that counts with a 100% IP NGN network, improving the number and quality of services being offered. Pushing value-added services (IP Telephony, Security, etc.) over the data network is being used by the company as a successful strategy to increase revenue and ensure loyalty.

As Small and Medium Business (SMB) segment acquires higher importance in this sector, GVT stands out in this scenario, as the leading company in the country in terms of customized solutions and support. GVT has been able to understand this niche and successfully address SMBs' particular needs in terms of affordable and feasible SLAs, personalized customer support, fragmented pricing and tailored value-added services (VAS).

While other market participants in Brazil are offering basic connectivity solutions to the Small and Medium enterprises, GVT has understood that the needs in this segment require customized offers for not only Dedicated Internet and VPNs, but also for managed services and SVAs. Therefore, the company provides a wide portfolio of value-added services that accompany the basic connectivity solution, including managed services, IP telephony and security, among other solutions oriented to address most of the technological issues small companies face nowadays.

The broadband

GVT is the broadband and fixed telephony company with the highest level of growth in the Brazilian telecommunication market. The value proposition based on relevant innovation, excellence in the customer's relationship and better cost-benefit guides the organizations' profitable and continuous growth. With nationwide presence in 96 cities of the country offering advanced services in fixed telephony, ultra broadband speeds, corporate data transmission and Voice over IP (VoIP) to all market segments, the company is in constant expansion. In the cities of Sao Paulo and Rio de Janeiro, GVT attends the corporate market and will launch retail services in 2011. By the end of the third quarter of 2010, the company achieved 3,8 million lines in service and the Brazilian market highest customer's base internet penetration with 86%. In the cities where GVT is present, it is perceived as the better alternative to the incumbents and is the leader in the number portability process with 62% of market share in fixed telephony.