Infonetics Research: Business VoIP service revenue up 8% in 1H10

ANALYST NOTE "The market for business voice over IP services slowed during the financial turmoil of 2009, but we are now seeing a good uptick in new business across all segments, particularly in IP connectivity services. Based on all indications and the feedback we are getting from service providers, we expect 2010 to end on a high note, with revenue up 13% over 2009," notes Diane Myers, directing analyst for VoIP and IMS at Infonetics Research.

REPORT SYNOPSIS Infonetics' biannual VoIP and UC Services and Subscribers report provides worldwide and regional market size, forecasts, and analysis of residential/SOHO VoIP services, business VoIP and UC services, and residential/SOHO VoIP subscribers. Business voice services tracked include managed IP PBX services, hosted VoIP and unified communication services (IP Centrex by business size, UC applications, UC telephony), and IP connectivity services (VoIP VPN/IP access, SIP trunking, IP integrated access).

Consumer VoIP subscriber market share is provided for 8x8, AT&T, Cablevision, Charter, Comcast, Cox, Embratel NetFone, France Télécom, Free, KDDI, LG Dacom, LibertyGlobal, NTT, ONO, Optus, PCCW, Rogers, SFR, SK Broadband, SoftBank, Tele2 Netherlands, Telecom Italia, Time Warner Cable, Vonage, and others.

The service includes two VoIP Service Provider Leadership Matrix reports for North America and EMEA, analyzing and ranking the top IP Centrex and IP connectivity service providers.

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Infonetics Research is an international market research and consulting firm serving the communications industry since 1990. A leader in defining and tracking emerging and established technologies in all world regions, Infonetics helps clients plan, strategize, and compete more effectively.