InQuira Says Self-Service Web Unsatisfying

The survey asked people when they purchase something new, where do they go to get information on how something works. More than 90% who use online sites had to compose multiple queries to get an answer to their question, and about half were satisfied with their answer previously abandoning the Web and calling an 800 number for support.

Optimizing IT infrastructure is always in season. While challenging times, nevertheless, it becomes more than an aspiration: making the most of your IT assets becomes an imperative for competitive advantage, and ultimately, survival. Based on the proven ROI and business success of virtualization for server consolidation, many organizations are looking to extend their virtualization efforts to encompass the entire datacenter, from the OS to the network to the management of those critical business information assets.