Interaction SIP Station(TM) by Interactive Intelligence Wins Network Products Guide's

The Interaction SIP Station(TM) is a communications device that replaces IP desk phones. The device won the award in the category of voice over IP (VoIP) by receiving a majority of reader votes. A total of about 2,000 readers participated this year across all award categories.

The Interaction SIP Station(TM) earned our reader'

"The Interaction SIP Station(TM) earned our reader's trust by bringing to market a cost-effective, reliable, and easy-to-use alternative to IP desk phones," said Network Products Guide editor-in-chief, Rake Narang.

At roughly half the price of an IP desk phone, the Interactive Intelligence Interaction SIP Station(TM) was designed for reliability and simplicity -- no display, dial pad, or handset -- without sacrificing features.

Interactive Intelligence also designed the Interaction SIP Station(TM) to address reliability issues associated with the use of USB headsets and softphones, which can result in latency and jitter when they compete with CPU cycles. The Interaction SIP Station(TM) bypasses these issues by using a dedicated chip-set for audio processing.

"Many vendors are trying to push more and more functionality into increasingly pricey IP phones," said Interactive Intelligence founder and CEO, Dr. Donald E. Brown. "With their small displays and complex keypad sequences, we decided instead to offer a reliable, low-cost device that makes use of advanced telephony features in a desktop software application. Our customers love this alternative and have listed Interaction SIP Station(TM) benefits ranging from lower costs and improved voice quality, to space-savings and reduced training."

The industry'

About Network Products Guide As the industry's leading technology research and advisory guide, Network Products Guide from Silicon Valley plays a vital role in keeping decision-makers and end-users informed of the choices they can make in all areas of information technology. You will discover a wealth of information and tools in this guide, including the best products and services, roadmaps, industry direction, technology advancements, and independent product evaluations that facilitate in making the most pertinent technology decisions impacting business and personal goals. The guide follows conscientious research methodologies developed and enhanced by industry experts. To learn more, visit www.networkproductsguide.com.

About Interactive Intelligence Interactive Intelligence Inc. (Nasdaq: ININ) is a global provider of unified business communications solutions for contact center automation, enterprise IP telephony, and business process automation. The company was founded in 1994 and has more than 3,500 customers worldwide. Interactive Intelligence is among Software Magazine's top 500 global software and services suppliers, is a BusinessWeek "hot growth 50" company, and is among Fortune Small Business magazine's top 100 fastest growing companies. The company is also positioned in the leaders' quadrant of the Gartner Magic Quadrant for Contact Center Infrastructure, Worldwide report (Feb. 22, 2010). Interactive Intelligence employs approximately 700 people and is headquartered in Indianapolis, Indiana. It has 14 offices throughout North America, Latin America, Europe, Middle East, Africa and Asia Pacific. Interactive Intelligence can be reached at +1 317.872.3000 or info@inin.com; on the Net: www.inin.com.

Interactive Intelligence Inc. Christine Holley, +1 317-715-8220 Director of Market Communications christine.holley@inin.com or Follow Interactive Intelligence: Twitter: www.twitter.com/IN_Intelligence Blog: www.inin.com/blog