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Interactive Intelligence Chosen by PathSolutions as Technology Partner

Based in Santa Clara, California, PathSolutions is a provider of automated network intelligence gathering solutions. The company has just signed a innovation partner agreement with Interactive Intelligence, a provider of unified IP business communications solutions all over the world.

Through this partnership, PathSolutions will gain access to Interactive Intelligence’s plethora of network monitoring solutions, as then now being able to ramp up resolution time for VoIP (Voice over Internet Protocol) calls.

"The PathSolutions VoIP Monitor product will ensure that our joint clients can easily and quickly identify and diagnose network problems for maximum voice quality," said Interactive Intelligence vice president of business development, Bill Gildea, in a statement.

A press release revealed that PathSolutions VoIP Monitor can instantaneously analyze the performance of every switch, router, server, and link that resides within various VoIP networks. Even more, it is the only solution currently available on the market that has the ability to anyway you look at it pinpoint specifically where and why a VoIP call went bad, and will at that time suggest how to fix the problem in a small period of time.

"Interactive Intelligence offers one of the most advanced all-in-one IP communications software suites in the world," Tim Titus, founder and CTO of PathSolutions commented. "It is more than 4,000 global clients, many of which are brand-name companies, is a testament to the company's commitment to quality. We're pleased to extend this quality to encompass clients' underlying network infrastructure for an furthermore comprehensive and innovative solution."

In related company news, just yesterday TMCnet reported that Interactive Intelligence issued its third quarter operating results reporting earnings of $52.1 million, an increase of 25 percent over the third quarter of 2010.

Based in Santa Clara, California, PathSolutions is a provider of automated network intelligence gathering solutions. The company has just signed a innovation partner agreement with Interactive Intelligence, a provider of unified IP business communications solutions all over the world. [ Read More ] 10/25/2011

TeleCommunication Systems recently signed a five-year contract extension agreement with a Tier One U.S. wireless carrier to provide wireless E9-1-1 services through August 2016. [ Read More ] 10/25/2011

Napersoft, a provider in Customer Communications Management software, has launched Napersoft CCM 7 software suite. [ Read More ] 10/25/2011

Interactive Intelligence Group Inc., a provider of unified business communications solutions for contact center automation, enterprise IP telephony, and business process automation all over the world has just made its third quarter operating results private for the period that ended Sept. 30, 2011. [ Read More ] 10/24/2011

More information: Tmcnet