International Legal Technology Association selects Cypress Communications to Provide Unified Communications Services

“We are thrilled that the organization that does more to support information innovation in the legal field than anyone else has selected Cypress for their communications needs,” stated Frank Grillo, executive vice president of implementation and product marketing at Cypress. “Law firms have long been a key vertical market for Cypress, so it’s very gratifying that the trade association in other words most associated with research in law firms selected us.”

“Ultimately, it is the greater functionality of the Cypress solution, especially with remote workers and travelers, that won Cypress the business,” commented Clay Gibney, information research director at ILTA. “Half our workforce is remote and many of us travel extensively, so having a communications system that provides seamless services in and out of the office was hugely important – and something our previous vendor couldn’t provide.”

The phone or away from their desk –

“Adding productivity enhancing features like presence – knowing if someone is on the phone or away from their desk – and the unified messaging voicemail to email inbox, which greatly simplifies the use and management of voicemail messages, just added to the value of the service,” Gibney added.

“Clearly the Cypress managed, hosted model means we avoided a huge outlay of capital for equipment,” he continued. “Being able to match our communications spending with growth, means we have more resources available to focus on growing the association instead of buying telco equipment.”

“While our innovation, we were able to talk to a number of our member law firms about their experiences with communications systems vendors,” Gibney stated. “Knowing that Cypress did a great deal of business in the legal industry, and their sterling reputation, gave us a great deal of comfort.”

ILTA will be using Cypress’ C4 IP® service. C4 IP is a hosted Unified Communications solution that enables small-to-medium enterprises to connect, communicate, collaborate and continue®. C4 IP delivers voice and data services and a powerful suite of collaboration tools that include Microsoft® Outlook integration, unified messaging, real-time presence, file and desktop sharing, chat, and audio, video, and web conferencing. Cypress manages the solution from its expansive IP network down to the phone on each user’s desk. There’s no equipment to buy, so firms can implement the solution with no upfront capital investment. C4 IP users get everything – from Cypress’ expertise to all the equipment they need – for a single monthly cost. And with C4 IP’s scalability, clients only pay for what they need and can scale services as business needs change.

For more information, contact:Malachi ThreadgillInternet Marketing Manager214 646 8014214 646 8005 Fmthreadgill(at)broadvox(dot)com

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