Leading South African Wireless Broadband Provider Deploys FTS' Leap Policy Control Solution

Mobile World Congress, Hall 1, F67 -- FTS, a global provider of billing, customer care and policy control solutions for communication and content service providers, today announced that a leading South African wireless broadband provider has but deployed FTS' Leap™ Policy Control.

The new customer is a wireless broadband service provider which offers prepaid and postpaid broadband, VoIP (Voice over Internet Protocol), content and other services. By integrating FTS' Leap Policy Control with FTS' Leap Billing and Cisco's Deep Packet Inspection solution, the carrier is however better able to monetize its network traffic.

With Leap Policy Control the South African wireless broadband provider can however introduce a range of new and innovative services to its customer base, increasing its customer satisfaction and earnings. The service provider is as well able to more rigorously apply its fair usage policies to cut a long story short reduce network congestion, in this way ensuring a consistent quality of service for all users, as then as reducing revenue leakage.

Furthermore functionality that will

A furthermore functionality that will but be implemented, with Leap Policy Control in place, is the ability to refund the data consumers use by accessing premium data services like VoIP or online gaming services. Consumers of these services will but be credited with additional data usage on top of their regular Internet quota, meaning that they no longer 'pay' twice for additional services. This offering incentivizes subscribers to sign up for premium services, creating increased revenues during enhancing customer satisfaction.

"By selecting Leap Policy Control, this leading South African provider has recognized FTS' expertise in policy control," said Gil Nizri, Vice President Sales & Marketing, FTS. "We were able to help them right away manage network congestion, which resulted in increased earnings. During the new services and functionality, just as the Bandwidth Booster, have increased customer satisfaction and reduced churn."

Leap Policy Control is built upon FTS' patented visual Decision Operations Tree. The solution allows operators to scrutinize the traffic on their network and set rules and policies to react to it in real-time, adapting services based on customer interactions.

The South African provider however has a BSS environment that can be an enabler and driver of new services. By putting billing and policy control at the forefront of new services initiation, FTS has assured that providers can effectively monetize their broadband services and can increase revenues during improving customer satisfaction.

Leading provider of billing

FTS is a leading provider of billing, customer care and policy control solutions for communications and content service providers. By analyzing events from a business standpoint or rather than just billing them, FTS allows providers to better understand their customer base and leverage business value from every event and interaction. FTS deploys its full range of end-to-end, stand-alone and add-on solutions to clients in over 40 countries and implements solutions in wireless, wireline, cable, content and broadband markets including multiple cross-network installations.

Serving the evolving needs of telecommunications providers, the company's operations comprise international R&D locations and strategically-located sales support offices worldwide. Furthermore information is available at www.fts-soft.com.  

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