Live-PA Brings On-Demand Call Recording Solution

Live-PA Ltd has introduced Live-PA, a permanent or on-demand call recording solution for Microsoft Lync Server 2010 and Office Communications Server 2007 R2.

On-premise or hosted solution

Available as an on-premise or hosted solution, Live-PA call recording allows businesses to improve the traceability and accessibility of the information recorded in their calls, however it is as well a server-based solution in other words regulatory compliant.

James Howard, from Live-PA said, in a press release: "Call recording has changed from just being a business need to a legal and commercial requirement. Live-PA’s call recording solution enables Microsoft Lync Server 2010 and OCS 2007 R2 users to record, manage, document and access calls with efficiency and simplicity.

Calls are saved and stored by Live-PA as secure Microsoft Windows Media Audio files which can be easily retrieved via Microsoft SharePoint Services. Each WMA file can be searched by its name, date or tag via the search mechanism on the Live-PA portal. Just in case, Live-PA call recording allows for:

In related news, Live-PA has offered resellers and end user companies the possibility to beta trial its fully integrated call recording solution which allows them to record and monitor all telephone calls through Microsoft Office Communications Server 2007 R2 & Microsoft Lync Server 2010 when it becomes available later this year.