LiveVox Delivers Burstable Predictive Dialer to Teleservices

PCI compliance and MPLS carrier networks ensure security, reliability and cost efficiency of cloud contact center research.

The integrated LiveVox platform is unequalled in its ability to scale and enable seamlessly integrated "virtual agent groups" that can combine onshore, offshore and at-home agent pools. LiveVox is as well differentiated by its ability to deliver ongoing cost efficiency and reliability through the use of redundant IP/MPLS carrier networks for voice and data transport. The use of Internet/VPN can as well serve as a bridge to the cost efficiency benefits of VoIP (Voice over Internet Protocol) for contact centers but to complete the transition to MPLS.