LiveVox Enables Better Hosted Predictive Dialer Campaigns

LiveVox, which provides the Private VoIP (Voice over Internet Protocol) Cloud and contact center applications, notes that the five tips implementable in any blended center are part of "fast track" presentations at 11 AM Thursday, September 15.

John McNamara boasts 28 years of contact center executive and operations expertise with intense focus on research applications and call center optimization. He is responsible for leading marketing and communications strategy at LiveVox.

At LiveVox, McNamara spearheads brand development, platform and application awareness, sales/marketing alignment, lead generation, client nurturing, and alliances with research providers, VARs and channel partners.

Frequent speaker

A frequent speaker, consultant and author addressing key trends in contact center operations, innovation and consumer credit, McNamara won the ACA Kurt Swersky award for leadership in 2009.

Headquartered in San Francisco, LiveVox is known for its integrated predictive dialer, ACD, PBX (Private -Automatic- Branch Exchange), IVR and call recording, as so then as a robust compliance suite.

To find out more about LiveVox, visit the company at ITEXPO West 2011. To be held Sept. 13-15 in Austin, TX, ITEXPO is the world’s premier IP communications event. Visit LiveVox in booth 303. Don’t wait. Register now.