LiveVox Recruits New Vice President of Technical Operations from Tellme

Reed will be responsible for network scalability, security and IT controls across LiveVox’s multi-tenant architecture. He joined LiveVox from Tellme, now a Microsoft subsidiary, where he served as Vice President of Operations and Engineering. Tellme provides an on-demand VoIP platform for inbound and outbound IVR applications used by leading global organizations in several industries. Reed previously served in executive roles at MCI/Worldcom (now Verizon), AOL, PCS Telecom and SRK Systems.

Already deep roster of software developers

“LiveVox is excited to announce Michael Reed’s addition to an already deep roster of software developers, network architects and call center telephony experts,” said Louis Summe, Chief Executive Officer, LiveVox. “The in-network deployment of LiveVox drastically reduces headaches caused by system integration, capacity provisioning and multi-site limitations. By delivering fully integrated contact and compliance applications via a web-based GUI, LiveVox allows our clients to focus their resources and their energy on business strategies.”

LiveVox is the leading provider of enterprise cloud-based consumer contact solutions. LiveVox offers a patented platform with integrated IVR, ACD, call recording and automated dialing configurable by a single web-based GUI. The carrier-class solution includes web-based multi-site deployment, routing and controls that are pre-integrated with major VoIP standards and carriers, delivering capacity on demand. LiveVox is headquartered in San Francisco. For more information, visit www.livevox.com.