VoIP Business and Virtual PBX
Broadband: VoIP

Major VoIP Operator in North America Purchases RADCOM's Service Assurance Solution

TEL AVIV, Israel, August 11, 2010 /PRNewswire-FirstCall/ -- RADCOM Ltd.(NASDAQ: RDCM), a leading network Service Assurance provider, today announcedthat a major VoIP operator in North America purchased RADCOM's NGN (NextGeneration Networks) Service Assurance solution.

This VoIP operator supplies high-quality voice and messaging servicesover broadband networks. With a few million subscribers, providing Quality ofService, real time customer experience and troubleshooting subscriberexperience are of essential importance to such an operator, in order tosatisfy and retain its customers.

In order to monitor customer experience on its network, the VoIP operatorpurchased RADCOM's Service Assurance System with VoIP probes as well as theQTrace online call trace tool. The QTrace online call trace tool will enablethe VoIP operator to see the total correlated call, end-to-end over multiplesites, multiple protocols and multi-legs. RADCOM was the only company whocould supply the VoIP operator with a solution that would enable it to assureQuality of Service for NGN networks on all legs of the call and for allprotocols on all networks. RADCOM's solutions will enable the VoIP operatorto monitor and improve the voice quality of millions of minutes of VoIP calls.

"We are happy that one of North America's major VoIP providers determinedthat RADCOM was the best company to assure quality for its customers," saidGal Haselkorn, President of RADCOM Inc., "VoIP is rapidly expanding in theNorth American market and we believe that RADCOM has a unique solution forassuring Quality of Service and monitoring real customer experience in thismarket."

The words estimate

Certain statements made herein that use the words "estimate," "project,""intend," "expect," "believe" and similar expressions are intended toidentify forward-looking statements within the meaning of the PrivateSecurities Litigation Reform Act of 1995. These forward-looking statementsinvolve known and unknown risks and uncertainties that could cause the actualresults, performance or achievements of the Company to be materiallydifferent from those that may be expressed or implied by such statements,including, among others, changes in general economic and business conditionsand specifically, decline in the demand for the Company's products, inabilityto timely develop and introduce new technologies, products and applications,and loss of market share and pressure on prices resulting from competition.For additional information regarding these and other risks and uncertaintiesassociated with the Company's business, reference is made to the Company'sreports filed from time to time with the United States Securities andExchange Commission. The Company does not undertake to revise or update anyforward-looking statements for any reason.

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