Moxie Software Receives Customer Interaction Solutions® Magazine's 2010 Product of the Year Award

Moxie Software announced today that Moxie Knowledgebase has received a 2010 Product of the Year Award from Research Marketing Corporation's®) Customer Interaction Solutions magazine, the leading publication covering CRM, call centers and teleservices since 1982.

The integrated Knowledgebase

With the integrated Knowledgebase, users both inside and outside the enterprise can co-create knowledge articles in real-time via wiki innovation. Contributed content is routed through a proven workflow where it is edited, approved, and published. Published content is at that time rated and ranked. The value is a single repository of the best knowledge delivered quickly to employees inside and clients outside the enterprise.

"The integration of Moxie's powerful Knowledgebase, linking its external support community and employee engagement solutions, is a breakthrough in the way companies collaborate and engage with each other, their partners and clients-ultimately driving additional revenue and productivity," said Tom Kelly, president and CEO of Moxie Software. "It is an honor to be recognized by Customer Interaction Solutions for our exceptional research."

Since 1982, Customer Interaction Solutions magazine has been the voice of the call/contact center, CRM and teleservices industries. CIS magazine has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and research through our highly valued awards, Customer Interaction Solutions strives to continue to be the publication that holds the quality bar high for the industry. Please visit www.cismag.com for more information.