NacTel Receives ShoreTel Top 10 Customer Satisfaction Award for 2010

PLAINVIEW, N.Y., July 20 /PRNewswire/ -- NacTel (North Atlantic Communications), a leading provider of enterprise telecommunications and data systems today announced that for the second year in a row it has won ShoreTel's Customer Satisfaction Excellence Award. ShoreTel, the leading provider of brilliantly simple IP phone systems with fully integrated unified communications (UC), recently announced the 2010 award recipients at its annual partner event. ShoreTel has a long-standing commitment to delivering unmatched customer satisfaction to its global customer base through valued reseller partners. With a customer satisfaction score of 100.00 for 2010, NacTel was honored for being one of ShoreTel's top ten customer-satisfaction achievers in its Champion Channel partner program.

ShoreTel's highly qualified reseller partners consist of VARs, integrators and interconnects that help customers navigate a world of voice over IP (VoIP) options, including LAN, WAN, call center, voice and data application integration, technology deployment, and training and support. The Top Ten Customer Satisfaction Excellence Award is presented to ShoreTel's channel partners that have achieved world-class customer satisfaction scores of 95+ as measured by an independent third party.

NacTel demystifies technology to deliver smart business solutions that make sense and satisfy budgets. With more than 30 years experience, NacTel has developed deep expertise with a broad range of communication technologies, from modest key systems to enterprise networks to sophisticated call centers to Internet Protocol telephony and more. NacTel conducts all business under a "trusted business partner" philosophy, offering a complete, full-service relationship that includes planning, products, services and top industry expertise.  Specifically the company specializes in:

Since its inception in 1980, customers have enjoyed a single point of contact for every telecommunications need. While the scope of services has expanded, NacTel's service commitment is still based on satisfying all customers, one at a time.  For more information, visit www.nactelsystems.com.