NetWolves Upgrades CostGuard OSS/BSS Solution to Accommodate Business Evolution and Growth

Info Directions' longest-standing client secures new functionality and service support for its expanding wireline business

VICTOR, N.Y.--(BUSINESS WIRE)-- Info Directions, leading developer of billing, rating, order management, workflow and selling solutions for the telecommunications industry, is pleased to announce that Tampa, Fla.-based NetWolves Network Services LLC has launched the company's CostGuard® OSS/BSS. NetWolves as well moved into Info Directions' private cloud data center in order to leverage the company's SAS 70-hosting environment and comprehensive billing services support.

Global telecommunications

NetWolves is a global telecommunications and Internet managed services provider offering single-source network solutions to more than 1,000 clients worldwide. The company's principal line of business includes designing, managing and delivering products and services that allow people and networks to access the Internet and telecommunications networks efficiently and cost effectively. The company has strategic agreements with over 150 telecommunications facility providers including Sprint, Verizon, AT&T, Comcast, Level3, Qwest, Covad, Time Warner, Cox, and Spacenet.

NetWolves is leveraging CostGuard's latest version to accommodate an evolution in its business that created new growth opportunities and emphasized the need to enhance the support of its operations, customer care and billing infrastructure.

"For more than 12 years, Info Directions has demonstrated an ability to support our business as it has changed, evolved and grown," said Peter Castle, President of NetWolves. "We have enjoyed a mutually beneficial relationship that delivers the advice and expertise we need to provide our clients with top-notch billing and customer care operations."

Leading telecommunications

NetWolves Corporation is a leading telecommunications and Internet managed services provider offering single-source network solutions that provides multi-carrier and multi-vendor implementation to over 1,000 clients worldwide. The company's principal activity is to design, manage and deliver products and services allowing people and networks to access the Internet and telecommunications networks, efficiently and cost effectively. Some of NetWolves' clients include Suburban Propane Energy, McLane Company, Barnes and Noble, Spacenet and Marchon Eyewear. NetWolves is headquartered in Tampa, Fla.

Info Directions provides operations and billing software for the convergent communications market. The company's award-winning CostGuard application helps service providers engaged in mobile, MVNO, local, long distance, data and VoIP (Voice over Internet Protocol) sales monetize service offerings and streamline operations related to selling, activating, managing and billing clients. Info Directions is a Microsoft Gold Certified Partner and a member of the MSDN ISV Program. To learn more about Info Directions, please call 1.888.924.4110 or visit us at www.infodirections.com.

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