Nuance and Cyara Solutions Partner to Ensure Successful Deployments of Speech and Voice Biometrics Solutions

Melbourne, Australia -Cyara Solutions, a pioneer of then and there-generation solutions for simulating, testing and monitoring Interactive Voice Response and Contact Center systems, today announced it has signed an agreement with Nuance Communications, to resell Nuance's Enterprise software products in conjunction with Cyara's products, to deliver better voice self service experiences for clients in Australia and New Zealand.

"We recognize Cyara's commitment to automated customer service excellence and believe they do important work in ensuring applications using Nuance's software are robust and meet customer requirements," says Peter Chidiac, managing director, Australia/New Zealand, Nuance Communications. "We are pleased to enter into this partnership and welcome Cyara as one of the newest resellers of our solutions."