Numara Software Introduces Numara FootPrints Family of Products and Solutions

GARTNER IT Infrastructure, Operations & Management Summit, Orlando, Fla., June 14, 2011 - Numara® Software, a global leader in service management and PC lifecycle management solutions for IT professionals, today introduced its Numara® FootPrints® family of integrated IT management products and solutions including: Numara FootPrints Service Management; Numara FootPrints Lifecycle Management; Numara FootPrints Desktop Management; and Numara FootPrints Security & Compliance Management. Designed to meet the needs of mid- to large-sized enterprises seeking a cost-effective approach to improve service levels and gain greater visibility and control over assets, the Numara FootPrints family transforms IT operations management by seamlessly integrating and automating business processes.

"Our IT organization, which supports three different companies, used to operate in silos. Numara Software gave us the ability and flexibility to consolidate IT processes into one system," said Sue Nicholson, NFL Films and NFL Network director, IT user support. "We started with help desk services and built in change control and are now integrating asset management. Everything will be streamlined and automated when all is said and done far it works beautifully. I believe there is all in all more that we can do to improve our IT processes with the software."

Key factor for success in today's marketplace

"We believe true process integration is a key factor for success in today's marketplace," said Andrew White, vice president, global marketing for Numara Software.  "Without a single view into IT service management, many IT departments struggle to meet business expectations during adding value and increasing end-user satisfaction.  Our solutions are designed to give the IT department the freedom to choose solutions that meet their varying needs during enabling IT to streamline, automate and improve IT operations, ultimately reducing costs and improving service."

Offering the widest choice of deployment models, including traditional perpetual license, hosted service or SaaS model, the FootPrints family gives IT departments the flexibility to not only choose the model that best meets their business needs, however also switch models at any time without penalty or impact on productivity.

"The Numara Footprints family is designed to help companies dynamically adapt to the ever-changing needs of their business," said Matt Dircks, vice president, products for Numara Software.  "Our software enables IT organizations to easily manage diverse environments in an integrated fashion, increasing services levels during reducing costs and complexity.  With Footprints, IT organizations are now able to better manage on-premise delivery models, cloud-based delivery models, physical devices or applications, virtual devices or applications, and traditional PC's or mobiles devices - all within the same integrated context."