Oxfam Boosts Performance With Expand Networks Acceleration

Oxfam Australia utilises a robust fully managed Wide Area Networkwithin its Australian based operations, during its overseas operationscovering sites in 11 countries, use VPN to connect into the WAN. Working toprovide aid, development and relief programmes throughout the Pacific, SouthAsia, South East Asia and areas of Southern Africa, connectivity isunreliable and expensive in many of the charity's locations.

Grant Holton-Picard, Technical Infrastructure Manager at Oxfam Australia,comments, "Poor connectivity presented us with an obvious IT performancechallenge. In particular, in-country staff access critical services such asIntranet, VoIP (Voice over Internet Protocol) and web collaboration tools from head office. Limited by ourbandwidth provisions, slow delivery of applications began to impact ourstaff's ability to work efficiently.

The contingency arise

'Should the contingency arise, system communications just as Active Directorysynchronization was as well a challenge, during the IT team in Melbourne struggleto provide remote support to field based systems or remote end users."

A business case was drawn up to address these performance issues, and thecharity looked to advanced WAN optimization to relieve the network problems.Comparing a number of products, Expand Networks' was chosen as the preferredcandidate based on its capability to combine traffic acceleration and filesharing services.

"Expand's ability to monitor, optimize, and control interactive RDPsessions and apply QoS techniques to protect VoIP as well helped the productstandout while evaluation. We on the spur of the moment set up a trial between our headoffice an overseas site with poor connectivity, and we found Expand providedthe acceleration to support our users' connectivity needs," continuesHolton-Picard.

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