Pharma communications agency chooses FeatureTel

Strategic Pharma Solutions, a communications company serving pharmaceutical professionals, has chosen VoIP (Voice over Internet Protocol) business phone services provider FeatureTel to provide telecom services for its growing Triangle-based business.

"When we opened our Raleigh office suite last year, we were starting from square one in selecting a phone service provider," says Theresa Moore, operations manager for Strategic Pharma Solutions. "We received referrals from an office furniture vendor we were working with, and they suggested FeatureTel for our telecom."

The features

She explained tha many of the features, like calls that find and follow people from desk to mobile phones, were essential for their office, where some staff are part-time and others travel quite a bit. Moore as well said that the ease of expanding services was important, since they plan to add new staff in 2011, as was the built in disaster recovery and business continuity services.

Founded in 2003 in Apex, N.C., FeatureTel offers hosted VoIP business telephone service over private networks for companies of all sizes across the Carolinas, providing a cost-effective, feature-rich alternative to traditional phone service. Eliminating the need for investment in a telephone system, FeatureTel customizes voice solutions delivered to a wide range of customers. FeatureTel was the first Hosted VoIP carrier in North Carolina to receive the Competitive Local Exchange Certification by the state's Utilities Commission and was named to the 2010 Inc. 5000 ranking of the nation's fastest-growing private companies. 919-459-2300. info@FeatureTel.com

Strategic Pharma Solutions, founded in 2006, is a medical communications company that strategically blends market assessment, promotional development and creative design to provide pharmaceutical professionals inspired solutions through all stages of a product's lifecycle. The SPS management team brings at the same time more than 30 years of experience in client service, in-line marketing, medical writing, logistical services and comprehensive creative development from concept to creation for all electronic and print formats.