Report: North American residential services to hit $271 billion by 2014

According to a recent report by Infonetics Research, service provider revenue from voice services-including VoIP and mobile voice-decreased 5 percent in 2009, while broadband access and video service revenue increased 5 percent and 6 percent, respectively.

The residential services market is in rapid transition

"The residential services market is in rapid transition. The decline of traditional fixed-line voice service and the rise of broadband access, video, and mobile data is speeding up," said Diane Myers, Infonetics Research's directing analyst for service provider VoIP and IMS. "PC-based mobile broadband subscribers will surpass all other types of Internet access subscribers by 2013. If telecom operators aren't able to provide competitive mobile services, they will be at a significant disadvantage.

"Now that residential voice and Internet services are no longer tied to a physical household, operators can (and should) customize services for individual members of a household and compete on a nationwide basis versus a specific fixed territory,"

Recent report

According to a recent report by Infonetics Research, service provider revenue from voice services-including VoIP and mobile voice-decreased 5 percent in 2009, while broadband access and video service revenue increased 5 percent and 6 percent, respectively.

"Now that residential voice and Internet services are no longer tied to a physical household, operators can (and should) customize services for individual members of a household and compete on a nationwide basis versus a specific fixed territory,"