Skype voice service crashes; users offered fix instructions

With some users unable to sign into Skype and make voice calls, the shortly-to-be-acquired-by-Microsoft company offered users a multi-step fix to get its service running again.

The fixes center around deleting a shared

The fixes center around deleting a "shared.xml" file, however Mac and Linux users will be able to solve the problem in fewer steps than Windows users.

Skype updated its status page Thursday, noting "problems signing into Skype and making calls for a small number of users."

The Inquirer

The Inquirer, a tech publication, wrote "Voice Over IP and chat service Skype has crashed throughout the world and continues to crash on login, leading many to suspect that its recent acquisition by Microsoft is a definite disaster."

Initially, Skype offered a 12-step fix to Windows users and a four-step fix to Mac and Linux users. Nevertheless the fix was updated to be a bit simpler.