Speech Technology Magazine Announces 2010 Speech Industry Awards

* Speech Engine--Winner: Microsoft/Tellme; Leaders: AT&T and Loquendo; Vendor Contender: Nuance Communications. * Speech Self-Service Suite--Winner: Voxify; Leaders: Genesys Telecommunications Laboratories and Microsoft/Tellme; Vendor Contender: Avaya * Speech Analytics-- Winner: Nexidia; Leaders: CallMiner and Verint Systems; Vendor Contender: NICE Systems. * Speech Security--Winner: PerSay; Leaders: Agnitio and Raytheon/BBN; Vendor Contender: Loquendo. * Professional Services--Winner: AT&T; Leaders: Genesys Telecommunications Laboratories and Microsoft/Tellme; Vendor Contender: Avaya. * Mobile Voice Search--Winner: Google; Leaders: Vlingo and Yahoo! Mobile; Vendor Contender: Apple/Siri.

* Global payments processing firm Elavon, which employed Impact 360 Speech Analytics from Verint Systems to save more than 2,000 accounts (valued at $5.4 million) at risk of taking business elsewhere; * Home alarm service provider Pinnacle Security; which relies on the Productive Workforce and Seamless Customer Service applications from Aspect Software to shave staffing needs and total call time; * Salt River Project, an energy supplier in Phoenix which turned to NICE Systems' NICE SmartCenter to dramatically improve customer and employee satisfaction; and * Vodafone Turkey, which, thanks to PerSay's VocalPassword solution, has been able to speed service to customers and slice nearly a minute off most call times.

* Google: The leading search engine is expanding into the telecommunications, voice search, smartphone, and Voice over Internet Protocols (VoIP) markets; * VoltDelta: The speech company is working with ParkMobile to replace parking meters with interactive voice response technologies; * Oddcast: The provider of avatar technology brought an added element to E*Trade's talking babies advertising campaign; and * BBN Technologies: The company, whose customers are mostly in the military and government sectors, now makes it possible to transcribe and search foreign-language multimedia presentations and Web sites for very specific content.

* Peter Mahoney, senior vice president and general manager of Nuance Communications' Dragon product line; * Craig Walker and Vincent Paquet, product managers of Google Voice; * Michael Finke, CEO and founder of M*Modal; and * The late Torsten Brand, former lead product manager for mobile applications at Nuance Communications.

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