SysAid's ITIL-Based Software Gains Popularity with Financial Services Firms

SysAid IT enables IT departments to effectively manage and automate all help desk support processes including service requests, hardware configurations, asset monitoring, software licenses, tasks and projects. The company’s latest release, SysAid 7.5, as well includes complementary help desk and asset management applications for the iPhone, BlackBerry and Android.

The fast-paced

"Financial institutions are attentive to the fast-paced and ever-changing global business environment and require reliable IT infrastructure and support in order to successfully carry out activities and services," sayd Israel Lifshitz, founder of SysAid. "The ability to automate and streamline such IT processes offers additional advantages, including helping to reduce overall IT costs and contributing to greater organizational efficiency."