The Five Coolest Numbers In Telstra's Yearly Results

While all the share market types will be poring over incomprehensible stuff like free cashflow in Telstra’s just-announced financial results and freaking out about revenue declines, we’re more interested in the innovation. So here are the five figures that jumped out at us.

1. One in ten Australians is using Then G mobile broadbandThere are 2.5 million mobile broadband connections active with Telstra. 616,000 thousand signed up over the last half-year, which means that there’s a new customer every 30 seconds or so. During the speed claims Telstra makes don’t always measure up as its popularity grows, the appeal of the service seems pretty undeniable.

2. One in five Australians is dumping Telstra for their landlineThe official way of expressing this is that the “annualised deactivation rate” for PSTN is 20.5%. That’s in fact lower than last year, however still means lots of people have either given up on having a landline altogether, or bundled in a VoIP (Voice over Internet Protocol) solution. Both of which are very sensible ideas that can save you a lot of money.

5. Complaints are dropping, nevertheless not fast enoughTelstra has a started target of reducing complaints to the Telecommunications Industry Ombudsman by 30%. It saw a 6% improvement in complaint rates while this financial year, so things are getting better, yet not as good as the company or its clients would like.