The Remote Access Capabilities of the 2011 Waiting Room Solutions Electronic Health Record and Practice

The Waiting Room Solutions EHR and PM has been designed by physicians who know firsthand the resources needed to successfully run a medical practice. Consequentially, this solution allows practices to improve patient communication and satisfaction during also increasing the efficiency and accuracy of charting, data input, billing and claims submissions. Some of the system’s unparalleled features include electronic prescribing and drug interaction crosschecks, order tracking, Medicare PQRI incentive reporting, medication management, inventory management, patient portals, automated phone and email appointment reminders, and laboratory interfaces. To facilitate charting, the system provides multi-specialty CPT codes, ICD-9 crosswalks, comprehensive clinical content and templates.

Provider of off-premises medical services

As a provider of off-premises medical services, Springfield Elder Care will be able to significantly improve its workflow through the implementation of the Waiting Room Solutions EHR and PM. Carlson plans to use a tablet PC for charting while encounters, and since the WRS system is web-based she will be able to both chart and access all practice information from this tablet. This constant connectivity to the main system will facilitate the process of conducting patient encounters in constantly changing locations. Moreover, the remote access capabilities will streamline communication between the practice and the House Calls Program Coordinator who handles practice scheduling, since this individual will as well have access to the software. In all, the cloud computing feature of the WRS system will improve practice communication and organization, leading to increased efficiency and a patient care. The practice as well has a strong interest in implementing point-and-click templates into the charting process. The WRS templates are highly customizable and cover a wide range of specialties, which will be beneficial for the practice since it is however getting a handle on its patient base. The practice plans to develop procedure and diagnosis codes as they begin to see patients, and the WRS templates have the ability to evolve as these decisions are made.