
TransLogix Wins Goldstar Approval with Sapphire Transport Management Suite
TransLogix, a leading vendor of transport and logistics solutions, today announced its implementation of the integrated Sapphire Transport Management Suite at Goldstar Transport has underpinned a 100% customer satisfaction rating for the West Australia-based diversified logistics business.
The 2008 implementation
Since the 2008 implementation, Goldstar Transport has experienced considerable revenue growth from an increasing base of blue chip customers and a 30% increase in fleet and operational employees, during the automation and functionality provided by Sapphire has allowed a reduction in administration staff.
When Goldstar committed to a major overhaul of the various software packages and manual systems on which it relied, Managing Director Sean Carren was looking to not only maximise opportunities for growth however to as well improve the key tenets on which his company operates: "First and foremost in everything we do is the safety of our operations. We at that time build our internal and external success on exceptional levels of customer service and communication. To maintain these standards we needed matching levels of control, visibility and management across the core areas of the business."
Single view of the business the team
Without a single view of the business the team was concerned about the company's ability to capture all the revenue and all the expenses: "It was an area of doubt, we weren't sure what was slipping between the cracks," Carren said.
Sean Carren continued: "It has brought a new discipline and great value to the business. Drivers don't move without a job number, nothing leaves the warehouse without the right paperwork, we have the right spare parts.
With accurate data at their fingertips, management has greater confidence in their decision making. According to Sean Carren, "No matter which area of the business or which site they work from, our staff now have access to the information they need. This reduces the pressure on everyone."
Anselm Waterfield, TransLogix Managing Director, said: "Sean Carren continues to drive the business forward with Sapphire providing the platform for Goldstar Transport's success."
TransLogix is Australasia's leading supplier of transport and logistics solutions with more than 400 clients ranging from small family operated businesses through to large, openly listed, multi-depot transport companies. With offices in Sydney, Melbourne, Brisbane and Auckland, it works closely with clients to provide effective solutions to the rapid and significant changes that are encountered in today's competitive marketplace.
The TransLogix Transport Management
The TransLogix Transport Management and 3rd Party Logistics suite includes more than 30 integrated modules covering accounting, transport management, warehouse, workshop, service, optimisation, scheduling, driver fatigue management, web portal, mobility, POD, GPS, mapping, tracking, Business Intelligence, and document imaging.
Altis Consulting, Australia's largest consultancy offering specialist expertise in business analytics, business intelligence, data management and data warehousing, has been named for the second year in row in Business Review Weekly's annual listing of "The Best Places to Work" in Australia. To boot, Altis was ranked number 1 for the "The Proudest Company" in Australia. The pride metric reflects that employees feel they have a positive impact on their organisation and importantly they are proud to tell people where they work.
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