VoIP Call Centers Benefit from TNCI's Long Distance Offerings

"First clearly is the in the extreme aggressive rate…as low as $.0099/minute. In many cases but, the 15 Second ALOC is the real draw. As many carriers have moved to enforce and even tighten requirements regarding Short Duration Calling, the possibility for the Call and Contact Centers to better manage their expectations and work within their existing calling models is critical. During many carriers address requirements in terms of ‘percentages of calls at or below specific intervals’ TNCI’s use of the ALOC measurement provides call and contact centers with more flexibility in meeting stated requirements." TNCI says.

TNCI’s experience in this space allows it to provide detailed advice on how to implement a VoIP (Voice over Internet Protocol) Call Center flexibly and effectively. Their understanding means they’re keenly aware of the challenges that businesses face on a day to day basis.

The preferred method of connection in the call center

As VoIP systems become the preferred method of connection in the call center, affordable options like those offered by TNCI will become indispensible to business of all sizes.