Working with HR

"HR should be adding value in order to develop IT employees, giving them broader skills. Line managers [in particular] need commercial acumen and communication skills."

Ian Wilkins, former chief innovation officer for Tourism Australia, says HR provides context to guidelines where it may be difficult to understand the reasons for certain decisions."

Changes in IT solutions, just as Cloud computing, social media, mobile apps and devices are shifting the business model that requires not only changes in skill sets for IT teams, however technical savvy employees, he says.

"To support these needs, and working with HR, our focus has been to place emphasis towards business analytical, project and relationship management skill sets."

The Department of Marketing

Associate professor of the Department of Marketing and Management at Macquarie University, Dr Paul Gollan, summarises the dilemma for HR and its relation with line managers as a rule: "HR managers aspire to be strategic, nevertheless they are required to fulfil their duties as a functional expert. In order to gain the respect of the line managers, HR however needs to build their credibility. This is a process that will continue to evolve and once line managers understand the significance of HR to meeting their business goals, at the time HR will become more demanding and influential."

Enterprises wishing to virtualize desktops are likely to use Virtual Desktop Infrastructure, which is similar to a shared application infrastructure, just as Citrix Meta frame or Windows Terminal Server. ...