Vodafone plans cross-platform support
The 'One Connect' program, set to go live in March then year, will monitor support requests from clients over the telco's social media channels, emails, forum postings and calls to the company's centres in Tasmania and Mumbai, India. More...
Citrix NetScaler CloudConnectors Extend Network Fabric to "Last Mile" Cloud Services
Today at Citrix Synergy™, the conference where cloud computing, networking and virtualization meet, Citrix announced NetScaler® CloudConnectors, an innovative new solution that seamlessly extends the traditional networking footprint beyond the four walls of the enterprise datacenter to points of presence all over the world - creating a true end-to-end "service delivery fabric. More...
Radware Ltd. Announces Third Quarter 2011 Results
Radware, a global leader of application delivery and application security solutions for virtual and cloud data centers, today reported record quarterly earnings of $42. More...
Vodafone to integrate Twitter to customer service
Vodafone will upgrade from the Genesys 6. 5 system on top of a Rockwell PABX system to Genesys 8. 1 by March, the company's head of contact centre systems and telephony Lee Challoner-Miles told ZDNet Australia. More...
Imprivata is Verified as Citrix Ready
Today at Citrix Synergy Imprivata, Inc. , the #1 independent single sign-on and access management provider for healthcare and other regulated industries announced that Imprivata OneSign has been verified as Citrix Ready. More...
Blade Server from NextComputing Offers Simplified
As the leader in virtual machine research, VMware products have allowed enterprises to drastically reduce hardware expenditures during easily ramping up cloud services for their users. More...
Virginia Rometty to head IBM
A regular on Fortune Magazine's list of the "50 Most Powerful Women in Business," Ms Rometty joins a select group of women heading US research firms. More...
VERIZON COMMUNICATIONS INC
Verizon Communications Inc. , is one of the world's leading providers of communications services. Our domestic wireless business, operating as Verizon Wireless, provides wireless voice and data products and services across the United States using one of the most extensive and reliable wireless networks. More...
BodyTech Contracts TelOnline to Enhance their Internal and External IP Telephony Communications System
BodyTech contracts TelOnline to enhance their internal and external telephony communications system. With the implementation of IP telephony solutions, BodyTech began its migration phone platform analogous to cutting-edge IP innovation, with which it has achieved considerable savings in voice communications between headquarters in Colombia and in the near future fully integrated national services with branches in Peru and Chile. More...
OKI Launches EXaaS⢠PC-LCM Service
OKI today launched the EXaaS PC-LCM Service as a new component of its EXaaS cloud computing service menu for the Japanese market. This LCM(*1) service, which is the first phase of the LCM service for office IT equipment, follows in the footsteps of OKI's industry-leading ATM-LCM Service. More...