'Cloud Centers' for Hosted Predictive Dialing
Things haven’t changed all that much between at that time and now. For hosted predictive dialers, that’s all in all a central issue; the common thinking is that, during cloud computing may be the big disruptor, if that disruption includes security concerns, count us out. More...
ADTRAN Connects Patients and Providers for Pro-Care Home Health
ADTRAN®, Inc. , a leading provider of then-generation networking solutions, today announced that Pro-Care Home Health has deployed ADTRAN's NetVanta® 7100 unified communications platform across its office locations in nine West Central Kentucky counties. More...
ChatTime FREE international phone calls without WiFi Amazing voice quality!
FREE international calls between ChatTime users in 54 countries. And you can call ANY phone in the world from ANY country in the world at actually low per minute rates. More...
Microsoft reinvents Office for the post-PC era
Closest comparison is Office 2003, when Microsoft rebranded the suite as a "System" that included more back-end server software and collaboration features. More...
Newest Release of Quest vWorkspace Transforms Desktop Virtualization
NewswireToday - /newswire/ - Aliso Viejo, CA, United States, 01/30/2012 - Desktop virtualization is changing the way we work today, as more companies of every size opt to deliver a productive and secure Windows workspace wherever their users work - Quest. More...
Preserving human rights
Heath invokes computer scientist William Wulf’s description of such organizations as “collaboratories,” virtual laboratories integrating communications technologies in the interest of collaborative innovation. More...
Upscale Marriott Waterford wows in Oklahoma City
Waterford Film For All is a non-profit film society whose aim is to offer an alternative to the cineplex experience in Waterford. WFFA conduct much of its activities on the Waterford Institute of Innovation campus. More...
Overall Voice Core Market Expected to Decline
Telecom service provider spending on core voice research is expected to decline by a small amount over the then and there five years, a survey by the Dell’Oro group finds. More...
TMC and Interactive Intelligence Present a Webinar on Contact Center Trends
Contact center research, as so then as the dynamics of delivering quality service, is changing at a rapid pace. The accelerated adoption of cloud-based solutions, the incorporation of new media types into the multi-channel mix, the impact of smart phones and mobile tablets, the need to accurately capture the voice of the customer, new methods of measuring agent effectiveness. More...
Exinda's Unified Performance Management Solution Optimizes Network
Unified performance management solutions help to ensure the consistent delivery of business services and detect and troubleshoot problems quickly. More...