Analysis of the Unified Communications and Collaboration Solutions Market

After a serious market contraction in 2009, the Mexican market started showing clear signs of recovery in 2010. The competitive landscape was reinforced by vendors introducing new applications and integrating video solutions. Collaboration is rapidly evolving to integrate with business processes and enterprise social network communications.

Executive SummaryMarket OverviewTotal UC and Collaboration Solutions Market-External Challenges: Drivers and Restraints-Forecasts and Trends-Market Share and Competitive AnalysisApplication BreakdownUnified Client Segment BreakdownUnified Messaging Segment BreakdownVideoconferencing Segment BreakdownE-mail On-premises Server Licenses Segment BreakdownIP Telephony Segment BreakdownTraditional Telephony Segment BreakdownIP Phones Segment BreakdownThe Last WordAppendix

The following applications

-The scope of this technology service covers the following applications: traditional and IP telephony, UM, videoconferencing endpoints solutions, e-mail on-premises server licenses, and unified customers.-For time-division multiplexing and IP telephony solutions in this technology service, "line" represents an extension or a license to use meanwhile one endpoint device.-Revenue consists of manufacturer-level sales for UC applications. Revenue does not include service fees associated with maintenance programs, integration services, consulting services, installation, and/or training.-Revenue is stated in U.S. dollars unless if not mentioned.